Privacy Policy
Last updated: 5 October 2026
Who we are and our role as data controller
talentryxi operates this website as the data controller under UK GDPR and the Data Protection Act 2018. We determine the purposes and means of processing personal data collected through the site and our services related to professional video operations, live signal management, content distribution, camera work and high-quality media feeds for news and broadcasting. Our registered address is 5 Longwalk Road, Stockley Park, Uxbridge, UB11 1FE, United Kingdom and you can contact us using the details on our Contacts page or by emailing [email protected].
Scope of this notice
This privacy notice applies to all visitors to the website, users who submit enquiries via the contact form, individuals whose data we process in the course of providing media-feed services, and anyone else whose personal data we collect in the United Kingdom. It does not cover third-party websites linked from our pages.
Categories of personal data and their sources
We collect contact details such as name, email address and organisation when you use the contact form. Technical data including IP address, browser type and device information is obtained automatically. Usage data about pages visited and interactions with our media-related content is gathered through server logs. Any additional information you voluntarily provide in messages is also processed. We do not obtain data from public sources or third-party brokers unless you have given consent elsewhere.
Purposes of processing and legal bases
We process contact data to respond to enquiries on the basis of legitimate interest in maintaining business communications. Technical and usage data are processed to ensure website security and improve service delivery under legitimate interest. Where you have consented to receive updates about our media-feed services we process data under consent. Contractual necessity applies when we process data to deliver professional video or broadcasting services you have requested. Legal obligation covers any data we must retain for tax, accounting or regulatory reasons.
Requirement to provide data and consequences of refusal
Providing contact information through the form is voluntary; however, without it we cannot respond to your enquiry. Technical data is collected automatically and you cannot opt out of essential security logging without leaving the site. Refusal to supply information required for a contract may prevent us from delivering the requested media services.
Cookies and similar technologies
We use cookies and similar tracking technologies to support essential functions, analyse traffic and remember preferences. Details of the specific cookies deployed, their purposes and your control options are set out in our Cookie Policy, which is accessible via the site-wide cookie banner and footer.
Processors, recipients and legal disclosures
Personal data may be shared with service providers acting as processors such as hosting providers, email delivery platforms and analytics services that assist our media operations. These processors are bound by contracts requiring appropriate safeguards. We may also disclose data to law enforcement, regulators or courts where required by law or to protect our legal rights.
International transfers
Some processors are located outside the United Kingdom. In such cases we rely on UK adequacy regulations where available or incorporate the International Data Transfer Agreement and standard contractual clauses approved by the Information Commissioner’s Office to ensure equivalent protection.
Retention periods
Contact-form data is retained for up to two years after the last correspondence unless a longer period is required to resolve a dispute. Technical logs are kept for twelve months for security purposes. Data processed under contract is retained for six years after the contract ends to meet statutory accounting and limitation requirements. Consent-based marketing data is kept until you withdraw consent.
Security and data-minimisation practices
We apply technical and organisational measures including encryption in transit, access controls and regular security reviews to protect personal data. We collect only the minimum data necessary for each purpose and do not make absolute guarantees against all possible breaches.
Your data protection rights
Under UK GDPR you have the right to access, rectify, erase, restrict processing, data portability and object to processing. You may exercise these rights by contacting us at [email protected] or through the contact form on our Contacts page. We will respond within one month, extendable by two further months for complex requests.
Withdrawing consent and objecting to marketing
Where processing relies on consent you may withdraw it at any time by using the unsubscribe link in emails or by writing to [email protected]. You may also object to direct marketing and profiling at any time; we will cease such processing upon receipt of your objection.
Right to complain to the supervisory authority
If you believe we have not handled your data appropriately you have the right to lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority. Contact details are available on the ICO website.
Children and age restrictions
Our website and services are directed at professional users in the media and broadcasting sector. We do not knowingly collect personal data from children under 18. If we become aware that data from a child has been collected we will delete it promptly.
Automated decision-making and profiling
We do not engage in solely automated decision-making that produces legal or similarly significant effects. Limited profiling may occur for analytics purposes but does not result in automated decisions affecting individuals.
Changes to this policy
We review this notice regularly and update it when our processing activities or legal requirements change. The date at the top of the page indicates the most recent revision. Continued use of the site after an update constitutes acceptance of the revised policy.